Konvergensi Media di Era Digital: Tinjauan Literatur Sistematis tentang Integrasi Penyiaran Digital dan Media Sosial dalam Membangun Keterlibatan Audiens

Ansell Cohen Harjono, Zuyyinna Noor Choirunnisa, Fitri Noor Febriana

Abstract


Tinjauan literatur sistematis ini menganalisis lanskap media kontemporer yang didefinisikan oleh konvergensi antara penyiaran digital dan media sosial, dengan fokus pada dampaknya terhadap strategi keterlibatan audiens. Menggunakan kerangka PRISMA 2021, penelitian ini mensintesis literatur yang relevan dari tahun 2015-2024. Hasil penelitian mengidentifikasi tiga tema utama: (1) Transformasi industri penyiaran menuju ekosistem sesuai permintaan (on-demand) dan pergeseran peran audiens dari konsumen pasif menjadi 'produser' aktif; (2) Peran media sosial sebagai katalisator interaksi waktu nyata (real-time) dan pembentukan komunitas melalui fenomena layar kedua (second screen); dan (3) Akselerasi keterlibatan melalui teknologi seperti personalisasi berbasis AI (microcasting) dan potensi infrastruktur 5G. Diskusi menyoroti kerangka kerja strategis seperti penceritaan transmedia, kesenjangan penelitian dalam pemanfaatan 'produser' oleh institusi, serta implikasi etis dari personalisasi algoritmik. Kesimpulannya, integrasi ini menciptakan ekosistem media yang dinamis, di mana keterlibatan audiens tidak lagi hanya dikonsumsi, tetapi juga diciptakan bersama, yang menuntut adaptasi strategis, teknologi, dan etis dari para pemangku kepentingan industri.


References


Ali, M. (2021, September 13). Measuring and mitigating bias and harm in personalized advertising. Google AI Blog. https://ai.googleblog.com/2021/09/measuring-and-mitigating-bias-and-harm.html

Argyris, Y. A., Wang, Y., & Muqaddam, A. (2020). Role of Culture in Engaging Consumers in Organizational Social media Posts. Journal of Organizational Computing and Electronic Commerce, 30(4), 297–322. https://doi.org/10.1080/10919392.2020.1823177

Aziz, J., Mustaffa, N., & Hamzah, N. (2021). Proposing Transmedia Storytelling for Malaysian Film Industry: Thematic Considerations. Jurnal Komunikasi: Malaysian Journal of Communication, 37(4), 211–227. https://doi.org/10.17576/JKMJC-2021-3704-13

Bhatt, S., Hallur, G. G., Obaid, A. J., & Marhoon, H. A. (2023). Impact of 5G on the Digital Marketing Industry: Study of Selected Use Cases. AIP Conference Proceedings, 2867(1). https://doi.org/10.1063/5.0177868

Cui, X., Rui, J., & Su, F. (2016). From immediate community to imagined community: Social identity and the co-viewing of media event. Global Media and China, 1(4), 336–350. https://doi.org/10.1177/2059436416683449

Ding, L., Antonucci, G., & Venditti, M. (2025). Unveiling user responses to AI-powered personalised recommendations: a qualitative study of consumer engagement dynamics on Douyin. Qualitative Market Research.(https://www.google.com/search?q=https://doi.org/10.1108/QMR-11-2023-0186)

Doyle, G. (2020). Convergence. In M. B. von Rimscha (Ed.), Management and Economics of Communication (pp. 105-122). De Gruyter Mouton. https://doi.org/10.1515/9783110587166-008

Ferrer-Conill, R., Karlsson, M., Haim, M., Kammer, A., Elgesem, D., & Sjøvaag, H. (2023). Toward 'Cultures of Engagement'? An exploratory comparison of engagement patterns on Facebook news posts. New Media & Society, 25(1), 95-118. https://doi.org/10.1177/14614448211009246

Giertz, J. N., Weiger, W. H., Törhönen, M., & Hamari, J. (2022). Content versus community focus in live streaming services: how to drive engagement in synchronous social media. Journal of Service Management, 33(1), 33–58.(https://doi.org/10.1108/JOSM-12-2020-0439)

Hess, J., Ley, B., Ogonowski, C., & Wulf, V. (2012). Understanding and supporting cross-platform usage in the living room. Entertainment Computing, 3(3), 107–117. https://doi.org/10.1016/j.entcom.2012.04.003

Jin, D. Y. (2013). De-convergence of Global Media Industries. Routledge. https://doi.org/10.4324/9780203588031

Kim, J. (2024). The value of a shared experience: Relationships between co-experience and identification with other audiences and audience engagement behaviors on social media. Computers in Human Behavior, 151, 108050. https://doi.org/10.1016/j.chb.2023.108050

Kolodzy, J. (2012). Practicing Convergence Journalism: An introduction to cross-media storytelling. Routledge.

Kumar, M. S., Santosh, K., Jahnavi, M., Sree, D. J., & Bala, B. K. (2024). Creating an Advanced Recommendation System Integrating Collaborative Filtering and Social Media Analytics for Enhanced Customer Engagement. Proceedings of the 2024 10th International Conference on Communication and Signal Processing (ICCSP), 1058–1062.(https://doi.org/10.1109/ICCSP59623.2024.10549419)

Kusio, T., Zlatanovic, D., Rosiek, J., & Radin, M. (2024). Prosumerism: Transforming External Stakeholders into Internal Ones in the Innovation Process. In H. R. Kaufmann, M. F. A. K. Panni, & D. Vrontis (Eds.), The Palgrave Handbook of Consumerism Issues in the Apparel Industry (pp. 287–309). Springer. https://doi.org/10.1007/978-3-031-59952-1_14

Larrondo, A. (2014). News production in the 'post-broadcasting' era: BBC Scotland's move towards convergence. Media, Culture & Society, 36(7), 935–951. https://doi.org/10.1177/0163443714541011

Li, C., Ali, M. N. S., Rizal, A. R. B. A., & Xu, J. (2025). A Bibliometric Analysis of Media Convergence in the Twenty-first Century: Current Status, Hotspots, and Trends. Studies in Media and Communication, 13(1), 313–331. https://doi.org/10.11114/smc.v13i1.7236

Magnaghi, M., Ghezzi, A., & Rangone, A. (2024). The Strategic Adoption of 5G Technology From a Business Model Perspective. Proceedings of the European Conference on Innovation and Entrepreneurship, 19(1), 433–440. https://doi.org/10.34190/ecie.19.1.2127

Mikos, L. (2013). Transmedia Storytelling and Mega-Narration. In M. Friedrichsen & W. Mühl-Benninghaus (Eds.), Media and Convergence Management (pp. 159–170). Springer. https://doi.org/10.1007/978-3-642-29627-9_11

Özgün, A., & Treske, A. (2021). On Streaming-Media Platforms, Their Audiences, and Public Life. Rethinking Marxism, 33(2), 223–240. https://doi.org/10.1080/08935696.2021.1899596

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. Systematic Reviews, 10(1), 89. https://doi.org/10.1186/s13643-021-01626-4

Palomino-Flores, P., Chang, T. C., & Grifeu-Castells, A. (2024). Transcending the Monitor: Investigating the Streamer-Audience Dynamic and its Effect on Streaming Consumption Preferences. RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao, (E58), 1–17. https://doi.org/10.17013/risti.e58.1-17

Spilker, H. S., Ask, K., & Hansen, M. (2020). The new practices and infrastructures of participation: how the popularity of Twitch.tv challenges old and new ideas about television viewing. Information, Communication & Society, 23(4), 605–620. https://doi.org/10.1080/1369118X.2018.1533111

Sundet, V. S. (2016). Still 'Desperately seeking the audience'? Audience making in the age of media convergence (the Lilyhammer experience). Northern Lights: Film & Media Studies Yearbook, 14(1), 11–27. https://doi.org/10.1386/nl.14.1.11_1

Sundet, V. S., & Ytreberg, E. (2009). Working notions of active audiences: Further research on the active participant in convergent media industries. Convergence: The International Journal of Research into New Media Technologies, 15(4), 385–399. https://doi.org/10.1177/1354856509347693

Swami, S., Mishra, R., Dixit, N., & Pandey, P. (2025). Optimizing Social Media Management and Content Marketing: A Strategic Approach to Meeting Organic Digital Demands. Proceedings of International Conference on Visual Analytics and Data Visualization, ICVADV 2025.

Tang, Q., & Gan, F. (2025). Media Convergence: The Cross-Media Communication Revolution in the Post-Broadcast Era. Cultura. International Journal of Philosophy of Culture and Axiology, 22(1), 22–36. https://doi.org/10.2478/cultura-2025-0002

Wang, L. (2020). Reconstruction of brand communication on media integration in the 5G digital era. Advances in Intelligent Systems and Computing, 1130, 104–111. https://doi.org/10.1007/978-981-15-2317-5_14

Winter, C. (2013). Media Development and Convergence in the Music Industry. In S. Diehl & M. Karmasin (Eds.), Media and Convergence Management (pp. 261-281). Springer. https://doi.org/10.1007/978-3-642-36163-0_18

Yrjola, S., Ahokangas, P., & Matinmikko-Blue, M. (2018). Novel Context and Platform Driven Business Models via 5G Networks. 2018 IEEE 29th Annual International Symposium on Personal, Indoor and Mobile Radio Communications (PIMRC), 1–7.(https://doi.org/10.1109/PIMRC.2018.8580819)




DOI: https://doi.org/10.52447/promedia.v11i2.8697

Refbacks

  • There are currently no refbacks.


Sinta Google Scholar Garuda BASE
Mendeley iThenticate ISSN Crossref
Dimensions APJIKI ISKI